Terms and Conditions
Installation and Payment Policy
Payment Structure
To ensure a smooth and efficient process, we have established the following payment structure:
• Initial Payment: â…“ of the total project cost is due upfront to initiate the project. This payment secures your spot in our schedule and allows us to begin planning and sourcing.
• Materials Payment: â…“ of the total project cost is due upon the selection and purchase of materials. This ensures that all necessary materials are secured for your project.
• Final Payment: â…“ of the total project cost is due upon project completion, once all work is finished.
We accept payments via credit card or bank transfer. For your convenience, we recommend using our online payment methods, which provide a detailed record of all transactions.
Payment Terms
• All payments are due within 1 day of receiving the invoice. Delays in payment may result in rescheduling the project timeline.
• Late Payment Penalties: If payments are not received by the due date, a late fee of 5% may be applied.
Client Responsibilities
• Permits: The client is responsible for obtaining all necessary permits before the commencement of work. We strongly advise beginning this process early to avoid delays.
• Safety and Compliance: The client agrees to cover any additional costs arising from unsafe conditions, inspector requirements, or other unforeseen circumstances affecting the worksite.
• Pets and Property: The client must ensure that pets and personal property are secured and safe during construction hours to prevent accidents or disruptions.
Work Schedule
Work hours will be counted starting from the first business day after the initial payment is received and cleared. Please note that not all work is performed on-site; certain tasks, such as preparation, sanding, and staining, are completed off-site to ensure the highest quality and efficiency. Minor cuts may be made on-site as needed to accommodate specific installation requirements.
Cancellation Policy
In the event of a project cancellation initiated by the client, the client agrees to pay for all work completed up to the point of cancellation, as well as all materials purchased for the project. This ensures fair compensation for any investments made.
Force Majeure Clause
In the event of unforeseen circumstances beyond our control (such as natural disasters), which prevent the project from being completed on time, both parties agree to an extension of the project timeline. The contractor will not be held liable for delays caused by such events.
Change Orders
• Procedure for Changes: Any changes to the original scope of work must be documented through a formal change order. This document will outline additional work or materials required and any adjustments to the project cost and timeline. Both parties must approve change orders before the new scope begins.
• Cost Adjustments: If a change order increases the project cost, an additional payment may be required before the new work begins. This ensures all costs are covered, and the project can proceed without financial interruptions.
Risk Management
• Insurance: We carry appropriate insurance coverage, including liability insurance, to protect both parties in case of accidents, damages, or other unforeseen events during the project.
Dispute Resolution
• Mediation and Arbitration: Should any disputes arise that cannot be resolved through direct communication, the contract includes provisions for mediation or arbitration as the preferred methods for dispute resolution. This approach helps avoid costly and time-consuming litigation.
• Legal Recourse: In cases where mediation or arbitration does not resolve the issue, both parties retain the right to pursue legal action as a last resort.